Privacy Policy
CozeyCare (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.
1. Information We Collect
When you interact with our site, we may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party providers)
Device & Usage Information
- IP address
- Browser type
- Time zone
- Pages viewed and interactions on our site
Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Improve user experience
- Analyze site traffic
- Personalize ads and marketing
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you (order updates, support)
- Screen orders for fraud or risk
- Improve our website and services
- Provide marketing and advertising (with your consent where required)
3. Sharing Your Information
We may share your information with trusted third parties, including:
- Payment processors (e.g., Stripe, PayPal)
- Shipping carriers
- Analytics providers (e.g., Google Analytics)
- Advertising platforms (e.g., Meta, TikTok)
We do not sell your personal information.
4. Behavioral Advertising
We may use your data to provide targeted ads or marketing communications.
You can opt out via:
- Facebook Ads Settings
- Google Ads Settings
- TikTok Ads Preferences
5. Your Rights (GDPR & CCPA)
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Opt out of data processing or marketing
To exercise your rights, contact us at the email below.
6. Data Retention
We retain your information only as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
7. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
8. Third-Party Services
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
11. Contact Us
If you have questions about this Privacy Policy or your data: